Tab for FB, Email, Bookmark don't work

Frank W's Avatar

Frank W

24 Oct, 2009 08:42 PM via web

Saw this issue was reported before. I also have this problem. Here is some further details from Firebug.

Security error" code: "1000
http://assets.sharein.com.s3.amazonaws.com/javascripts/noui_package...
Line 133

Hope this helps.

  1. 2 Posted by Frank on 28 Oct, 2009 04:29 PM

    Frank's Avatar

    Anyone?

  2. Support Staff 3 Posted by Jin Ling on 29 Oct, 2009 06:30 AM

    Jin Ling's Avatar

    Hey Frank,

    We could not reproduce the problem and tested in FF 2 & 3 seem to work fine for all tabs. Could you let us know the version of FF that you used?

    Rgrds,
    Jin

  3. Support Staff 4 Posted by Jin Ling on 12 Nov, 2009 02:32 AM

    Jin Ling's Avatar

    Hey Frank,

    Are you still having the problem & if so, need to know the FF version you use for our troubleshooting. Thanks.

    Rgrds,
    Jin

  4. 5 Posted by Frank W on 13 Nov, 2009 03:53 PM

    Frank W's Avatar

    Hi Jin

    Yes I am still having this problem. Here is an example screengrab.

    http://easycaptures.com/6067336789

    I've recently reinstalled Windows and am currently using Firefox 3.5.5, previously I was using Firefox 3.5.4 I believe, and still had the problem. When I first posted back in October I believe it was an earlier version. The point is that there is at least three minor versions of Firefox I'm having this issue with.

    I've tried the bookmarketlet and the Firefox plugin and the same problem with each.

    Frank

  5. Support Staff 6 Posted by Jin Ling on 14 Nov, 2009 03:55 AM

    Jin Ling's Avatar

    Hey Frank,

    Here's a screenshot when using FF 3.5.4, http://screencast.com/t/NmEyMTA2Ym. One of tabs will be highlighted by default when you launch the share! form/ bookmarklet, but you should be able to click on the other grey tabs and the fields will change accordingly based on the type of shares.
    Just clear all your cookies and browser cache and your problem should be resolved. Hope this helps.

    Rgrds,
    Jin

  6. 7 Posted by Frank W on 20 Nov, 2009 04:52 PM

    Frank W's Avatar

    Hi Jin,

    I know what should happen, but it didn't happen. Think for a minute: if I'm posting Jscript errors from Firebug do you really think I need instructions on how to click on each tab to change it???

    I tried clearing cookies before and no luck. You posted that solution in another thread on here so I had already tried that. Like I also said, it was the same issue on a new install of Windows - 3 actually.

    However, ever since the Facebook functionality has been disabled for whatever reason, the tabs have suddenly started working again on all 3 of my computers.

  7. Support Staff 8 Posted by Jin Ling on 23 Nov, 2009 01:30 AM

    Jin Ling's Avatar

    Hey Frank,

    Thanks for letting us know about the Facebook tab issue. Will alert the team to ensure that the problem will not recur when we re-introduce the Posting to Facebook.

    Thanks again.

    Rgrds,
    Jin

  8. 9 Posted by Frank W on 24 Feb, 2010 05:12 PM

    Frank W's Avatar

    Having this issue again now. Have just cleared cache completely and restarted browser. Using Firefox 3.5.8. Share button works fine in IE 8.

    Firebug errors:

    cannot access optimized closure
    http://assets.sharein.com.s3.amazonaws.com/javascripts/noui_package...
    Line 133

    Security error" code: "1000
    http://assets.sharein.com.s3.amazonaws.com/javascripts/noui_package...
    Line 133

    Thought it might be an extension conflict, disabled all extensions but same error in the Firefox Error Console.

    Error: uncaught exception: [Exception... "Security error" code: "1000" nsresult: "0x805303e8 (NS_ERROR_DOM_SECURITY_ERR)" location: "http://assets.sharein.com.s3.amazonaws.com/javascripts/noui_package... Line: 133"]

  9. 10 Posted by Frank W on 24 Feb, 2010 05:14 PM

    Frank W's Avatar

    Also just ran your packaged code through JSLint and there are a whole bunch of errors.

    http://www.jslint.com/

    This may explain some of the problems.

  10. Support Staff 11 Posted by Jin Ling on 25 Feb, 2010 06:45 AM

    Jin Ling's Avatar

    Thanks for bringing it to our attention. Our engineer is looking into it
    now. Will keep you informed when we successfully deploy it in production.

    Cheers.

    Jin

Reply to this discussion

Internal reply

Formatting help or Preview

Attached Files

You can attach files up to 10MB

What is the opposite of bad?

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.