Firefox 3.6

Patrick Holland's Avatar

Patrick Holland

22 Jan, 2010 11:41 PM via web

Sharein is not compatible with Firefox 3.6. Is an update coming?
Thx,
Patrick

  1. Support Staff 2 Posted by Jin Ling on 23 Jan, 2010 08:40 AM

    Jin Ling's Avatar

    Hey, this is not on our high priority listing but we will look into that.
     Cheers.

    Rgrds,
    Jin

  2. Support Staff 3 Posted by Colin Wong on 24 Jan, 2010 09:01 PM

    Colin Wong's Avatar

    Hi Patrick,

    When you update to Firefox 3.6, you also need clear you cookie and cache from the old data. After you do that, restart your browser, and sign in back to Sharein again. You may need to do this a few times to really clear the data. But after that, it should work again.

    I updated to Firefox 3.6 and confirmed that it is now working. So this is more of a old cookie issue when you do the update. Hope this helps.

    Colin

  3. Colin Wong resolved this discussion on 24 Jan, 2010 09:01 PM.

  4. Patrick Holland re-opened this discussion on 25 Jan, 2010 03:27 AM

  5. 4 Posted by Patrick Holland on 25 Jan, 2010 03:27 AM

    Patrick Holland's Avatar

    Ah, old cookies again. Had a problem with that before. Will try the
    housecleaning routine. Thanks for the quick reply.
    Cheers,
    Patrick

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