Subject: Firefox 3.6
Sharein is not compatible with Firefox 3.6. Is an update
coming?
Thx,
Patrick
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Support Staff 2 Posted by Jin Ling on 23 Jan, 2010 08:40 AM
Hey, this is not on our high priority listing but we will look into that.
Cheers.
Rgrds,
Jin
Support Staff 3 Posted by Colin Wong on 24 Jan, 2010 09:01 PM
Hi Patrick,
When you update to Firefox 3.6, you also need clear you cookie and cache from the old data. After you do that, restart your browser, and sign in back to Sharein again. You may need to do this a few times to really clear the data. But after that, it should work again.
I updated to Firefox 3.6 and confirmed that it is now working. So this is more of a old cookie issue when you do the update. Hope this helps.
Colin
4 Posted by Patrick Holland on 25 Jan, 2010 03:27 AM
Ah, old cookies again. Had a problem with that before. Will try the
housecleaning routine. Thanks for the quick reply.
Cheers,
Patrick